OBD Guide
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B2697

Keypad C Switch Circuit Failure

B2697 is an OBD-II diagnostic trouble code meaning: Keypad C Switch Circuit Failure. Common causes: physical wear of the contact group of button c, moisture or dirt has gotten under the keyboard button. Estimated repair cost: $11–111.

Severity
✅ Low
Can you drive?
Yes, but get it checked soon
Approx. repair cost
$11–111 (est.)

Symptoms

  • The code keyboard does not work or works with errors
  • Button C does not respond to pressing
  • False positives when entering code
  • The car does not open via the keypad
  • The access system fault indicator is on

Causes

  • Physical wear of the contact group of button C
  • Moisture or dirt has gotten under the keyboard button
  • Damage to the keyboard flex circuit board
  • Corrosion of keyboard connector contacts
  • Open in the wiring harness between the keyboard and the BCM

How to Fix

  1. Read BCM error codes and determine the nature of the malfunction
  2. Clean the keyboard from dirt, try pressing the button with force several times
  3. Check the keyboard connecting cable connector for oxidation.
  4. Remove the keyboard and check the condition of the contact group of button C
  5. Check the resistance of the circuit from the button to the BCM connector
  6. If the keyboard itself is faulty, replace the keyboard module assembly

Related codes

B2695B2696B2698B2699

FAQ

What does the B2697 code mean?

B2697 is an OBD-II diagnostic trouble code that indicates: Keypad C Switch Circuit Failure

What causes a B2697 error code?

The most common causes of B2697 include: Physical wear of the contact group of button C; Moisture or dirt has gotten under the keyboard button; Damage to the keyboard flex circuit board; Corrosion of keyboard connector contacts.

How do I fix a B2697 diagnostic trouble code?

To fix B2697: Read BCM error codes and determine the nature of the malfunction. Clean the keyboard from dirt, try pressing the button with force several times. Check the keyboard connecting cable connector for oxidation.. For a complete diagnosis, use an OBD-II scanner.

Is it safe to drive with B2697?

Yes, but get it checked soon

How much does it cost to fix B2697?

The estimated repair cost for B2697 is $11–111. Actual cost depends on your vehicle, location, and labor rates.

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See also: Russian version · NationStat