B396D

Front Liftgate Actuator Switch Circuit Short To Ground

Severity

⚠️ Medium

Can you drive?

Yes, but get it checked soon

Approx. repair cost

$33–111 (est.)

Symptoms

Malfunction of the front tailgate drive
The trunk door does not open/close
Flashing indicators when trying to open/close
Error message on the dashboard

Causes

Wiring harness damage
Short circuit in drive switch
Malfunction of the tailgate drive itself
Circuit Grounding Problems
Body Control Module (BCM) Malfunction

How to Fix

Conduct a visual inspection of the wiring harness in the area of the tailgate drive.
Check the integrity of wires and connections
Test the drive switch for short circuit
Check the operation of the tailgate drive
Replace damaged components if necessary
Reset the error code and check the system

Related codes

B396C B396E B3970