B396E

Liftgate Close Switch Malfunction

Severity

⚠️ Medium

Can you drive?

Limited driving only, diagnose soon

Approx. repair cost

$22–89 (est.)

Symptoms

The rear door does not lock in the closed position
Central locking does not work when closing the rear door
The door open indicator lights up when the door is closed
Problems with interior lighting (does not go out when the door is closed)
Error on the dashboard

Causes

Faulty rear door lock switch
Open or short circuit in wiring harness
Corrosion of switch contacts
Rear door lock problems
Body control module malfunction

How to Fix

Visual inspection of the switch and its contacts
Checking the integrity of the wiring harness to the switch
Testing a switch with a multimeter
Cleaning contacts from corrosion
Replacing a faulty switch
Check and repair the wiring harness if necessary
Resetting an error with an OBD-II scanner after repair

Related codes

B396D B396F B1235